By Rodney Jackson, Carl R. Darnall Army Medical Center Public Affairs

FORT CAVAZOS, Texas – As the Defense Health Agency continues to transform the way patients access care and care teams deliver care, the Carl R. Darnall Army Medical Center is pleased to announce a new virtual health care tool – My Military Health Scheduled Virtual Visits.

Scheduled virtual video visits are medical appointments that give patients the flexibility to meet with their care team from a location that’s convenient and comfortable for them. The new platform is safe, secure, and easy to use, making it the perfect option for anyone who wants to engage in their health care on their terms.

“We’re excited to offer patients a new way to meet their health care needs,” said Col. Garrick Cramer, commander, CRDAMC. “We’re expanding virtual health services across primary care and specialty services to offer a more convenient way for patients to discuss their healthcare care needs with their provider.”

Health care on your terms

Joining a virtual video visit is easy by using a smartphone, tablet, or computer with a camera, speaker, and a strong internet connection. The patient will receive a reminder email and text message when it’s time to join the appointment, or they can enter directly from the MHS GENESIS Patient Portal up to 15 minutes before the appointment time. That means no extra logins or apps for patients to download. And since Scheduled Virtual Visits are integrated with MHS GENESIS, care teams can easily access patient charts, provide referrals, enroll patients in other care programs, and schedule follow-up appointments.

If a patient doesn’t have access to a smartphone, tablet, or computer, they can still schedule a phone or in-person appointment by calling the appointment line or their local military treatment facility.

Next evolution of health care

My Military Health Scheduled Virtual Visits is the next phase in our journey to make health care more accessible, convenient and holistic for patients. Patients can now schedule primary, and specialty care virtual video appointments with their health care team.

“Our patients want choices in how they receive their health care,” said Cramer “When patients have options, they’re more likely to seek care and stick with a treatment plan, which leads to better outcomes.”

“There are a lot of exciting innovations coming to CRDAMC. We’re looking forward to all the new ways our patients will be able to meet their health goals,” Cramer added.

For more information, visit My Military Health on the TRICARE website or go to https://tricare.mil/Plans/SpecialPrograms/MyMilitaryHealth.